uriutopia.com is committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your Outdoor and Travel product, we offer a hassle-free return and refund policy.
Eligibility for Returns:- Items must be returned within 30 days of the delivery date.
- Products must be unused, in their original packaging, and in the same condition as received.
To initiate a return, please contact us at [email protected] with your order number and reason for return. Our customer service team will guide you through the process.
Return Shipping:Customers are responsible for return shipping costs unless otherwise agreed upon by uriutopia.com. We recommend using a trackable shipping service to ensure the safe return of your item.
Refund:Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges:If you wish to exchange your item for a different size or color, please contact us to arrange for the exchange process.
Non-Refundable Items:Gift cards and downloadable software products are non-refundable.
Contact Us:If you have any questions about our return and refund policy, please reach out to us at [email protected]. Our dedicated team is here to assist you with any inquiries or concerns you may have.
Thank you for shopping at uriutopia.com. We value your trust and are committed to providing you with the best customer service experience.